Shipping & Delivery
Kiddy Zone has grown across Qatar and the GCC region over the past decade. We partner with leading courier services to ensure fast and reliable delivery across Qatar, so your children can enjoy their toys as quickly as possible.
- Standard Shipping Charge: QAR 20 per order
- All delivery fees include handling and insurance
- Orders are processed promptly to reach you on time and in perfect condition
- Shipping rates are per order — not per item
We make every effort to process your order quickly. Once dispatched, you'll receive a tracking notification to follow your delivery.
Delivery Coverage
Our delivery service currently covers the following region:
- Qatar — all major cities and districts
We are working to expand our delivery coverage. Stay tuned for updates and subscribe to our newsletter to be the first to know.
Return Policy
If you reside in Qatar and are not fully satisfied with your purchase, you may return your order within 14 days from the date of purchase.
Returned products must meet the following conditions:
- Item must be unused and in original condition
- Item must be in its original packaging with all accessories
- All tags and documentation must be included
Please refer to our full Returns & Refund Policy for complete details and any exclusions that may apply to your order.
Our Delivery Commitment
At Kiddy Zone Qatar, we aim to make every delivery smooth, fast, and stress-free. Here's what sets our delivery service apart:
- Competitive local courier services with real-time tracking
- Secure and careful packaging to protect every product
- Order-based shipping rates — one flat fee regardless of item count
- Dedicated support team to assist with any delivery queries
Contact Us
If you have any questions or suggestions regarding shipping, delivery, or your order status, our team is ready to help.
- 📞 +974 3053 8111
- 📧 onlineadmin@qntgc.com
Our customer support team is available during business hours, Saturday through Thursday.