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Our returns procedure is simple and easy if the product is unopened and still in its original condition and the packaging you can return within 14 calendar days from the date of receipt. You can request a pickup service for the items to be returned or exchanged, additional charges will be applied. Please refer to our Returns Policy for more information on item returns. What if I receive an item with a manufacturing defect? We are very sorry if you have received an item and there seems to be something wrong with it. Our Kiddy Zone team work very hard to ensure our products are of the highest quality for you. Please contact our friendly Customer Service team and they will be happy to help you solve the issue with your item..
Bring the magic of Arendelle into your home with the Frozen Small Doll Storyset Pack (HLX04). This charming story‑book style playset features six beloved characters in a compact scale—two posable dolls and four figures—arranged inside a story‑book shaped package that opens up to reveal multiple play scenes. The set includes Anna and Elsa in their signature looks, Kristoff, Olaf, Grand Pabbie and Sven. With pop‑out play pieces and double‑sided backdrops included, kids can recreate favorite moments from the Frozen movies or invent new adventures. Specifications Product Name: Frozen Small Doll Storyset Pack Model / Item Number: HLX04 Brand / Licensor: Disney Frozen (Mattel) Age Recommendation: 3 years and up Contents: 6 characters (Anna doll, Elsa doll, Kristoff figure, Olaf figure, Grand Pabbie figure, Sven figure) Package Style: Story‑book shaped packaging with perforated pop‑out pieces and backdrop Doll Features: Anna & Elsa dolls are posable and wear signature fashions (soft skirts) Characters Included: Anna, Elsa, Kristoff, Olaf, Grand Pabbie, Sven Additional Play Elements: Pop‑out sleigh or play pieces for expansion of story scenes Dolls Figure Notes: The small dolls are not meant to stand independently on their own without support Key Features All‑in‑one Storyset: Comes with six key characters in a compact, collectible format—perfect for small‑scale play or display. Storybook Packaging: The packaging doubles as a playset with pop‑out pieces and backdrop scenes, enhancing imaginative storytelling. Signature Character Looks: Anna and Elsa are dressed in their iconic outfits, while the other characters bring fan‑favorite friends and figures into the set. Play & Display Fusion: Ideal for both playtime re‑creation of movie scenes and display as a compact collectible set. Great Gift for Young Fans: With its inclusive cast and easy‑open packaging, it’s suitable for children aged 3 and up who love the Frozen world. Collectible Friendly: Compact format makes it a good addition to a broader Frozen collection, with potential to build out more sets. HLX04
Kiddy Zone has grown in leaps and bounds over the past decade not only in Qatar but across the entire GCC region. To show our gratitude to our Kiddy Zone parents and to continue to support you in your parenting journey, we offer the best products at the best prices every single day along with reliable delivery services across Qatar.
Get your kids exclusive, high-quality, and globally best-selling toys, handpicked by our team of experts who are always on the lookout for the best toys from top international brands.
We have partnered with some of the leading couriers to ensure you receive your parcels in the fastest possible time. Please note that a flat delivery charge of QAR 20 applies to all orders within Qatar.
Kiddy Zone understands that receiving your items on time is important to you, so we make every effort to process your order as quickly as possible and provide the best shopping experience.
All days referenced are working days (Sunday – Thursday).
Any orders placed on Friday or Saturday will be processed on Sunday.
Qatar – Flat Delivery Charge for All Orders QAR 20
If you reside in Qatar and are not completely satisfied with your purchase, you may return your order within 14 days from the date of purchase. Products must be unused, in their original condition, and in the original packaging. Please refer to our Returns Policy for more details.
At Kiddy Zone, we are committed to making our delivery process quick and pleasant, because we understand how important it is that your items arrive on time and in perfect condition.
We work with competitive regional courier partners to ensure fast and secure delivery.
All delivery charges are calculated per order, not per item, and include insurance.
If you have any questions or suggestions regarding our delivery policy, feel free to email us at onlineadmin@qntgc.com, call us at +974 3053 8111, or connect with us via live chat at any time.
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